Terms & conditions

1. General

We do not sell alcohol to persons under the age of 18. By using this site you represent that you are over the age of 18.

2. Privacy

Craftissimo is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with the ordinance of privacy policy.

3. Payment & Security
We use PayPal for all payment processing services and it is them who provide the secure credit card handling facilities on their site. No credit card details are asked for, accessed or retained by Craftissimo or any affiliated or associated company. It is your responsibility to protect your password from being disclosed to any third party.

4. Delivery

Free delivery on orders over HK$550. Orders below HK$550 will be subject to a HK$65 delivery fee. We only deliver within Hong Kong SAR.

Cut-off Time for next business day delivery is 4:00 pm throughout the week, however please allow 48 hours from time of order till delivery.

If any bottles are damaged upon delivery, please send us a picture of the original received box and the bottle in question, and we will exchange the broken bottle with a new one (same or similar depending on stock availability).